Practical & Supportive Counselling

About this service

We provide practical support programs, that are a comprehensive and compassionate approach to guiding and supporting you through your mental health journey. Our dedicated case managers are here to collaborate with you, ensuring that you receive the personalized care and resources you need to achieve your wellness goals. Whether you're seeking assistance with treatment coordination, accessing community services or navigating challenges, our program is designed to empower you every step of the way.

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How our Practical Support Services Work

Our practical support services are centered around you and your unique needs. When you join our program, a skilled case manager will be assigned to you. They will work closely with you to understand your circumstances, goals, and preferences. Together, you and your case manager will create a tailored plan that addresses your specific needs and outlines the steps towards achieving your well-being objectives.

What Our Practical Support Services Offer

  • Personalized Assistance: Your case manager will be your main point of contact, providing individualized help and guidance.
  • Resource Coordination: Access a network of community resources, services, and treatments that align with your needs.
  • Treatment Collaboration: Work together with your case manager to ensure seamless coordination of your therapeutic journey.
  • Goal Setting: Set achievable milestones and goals, and track your progress with the support of your case manager.
  • Advocacy: Your case manager will advocate on your behalf to ensure you have access to the best possible care and support.

Benefits of our Practical Support Program

  • Holistic Approach: We address your mental health needs within the context of your overall well-being.
  • Tailored Solutions: Your case manager designs a plan that adapts to your evolving needs.
  • Empowerment: Gain the tools and knowledge to make informed decisions about your care.

Whether you're transitioning from another program, seeking additional support alongside your therapy, or simply need assistance in managing your mental health journey, our practical support services are here to provide you with the comprehensive guidance you deserve.

FAQ

  • Who can access these services?

    Our practical support services are available to anyone who lacks adequate mental health support and is seeking assistance to navigate their mental health journey. Whether you are transitioning from another program, seeking additional support alongside your therapy, or simply need assistance in managing your mental health journey, our dedicated case managers are here to provide comprehensive and compassionate guidance. Our program is designed to empower you with personalized care, resources, and support to achieve your wellness goals.

  • Can I request help for a family member or loved one?

    Yes, absolutely. If you have a family member or loved one who lacks adequate mental health support and could benefit from our services, you can certainly request help on their behalf. Our dedicated case managers are here to provide comprehensive and compassionate guidance to anyone in need.

  • Do I need a doctor or healthcare provider to refer me?

    No, a referral from a doctor or healthcare provider is not necessary to access our services. While we do welcome referrals from healthcare professionals, we also accept self-referrals and third-party referrals.

  • What can I expect on my first call?

    On your first call, you will speak with our Access & Waitlist Management Coordinator. They will gather important information about your current situation, needs, and goals to understand your unique circumstances. This initial conversation helps us determine how our Practical Support Program can best support you. 


    We will discuss your mental health journey, any challenges you are currently facing, and the type of support you are seeking. Based on this conversation, you will be connected with a dedicated case manager who will collaborate with you to create a tailored plan that addresses your specific needs and outlines the steps towards achieving your well-being objectives. This is an important first step in ensuring you receive the personalized care and resources you need to achieve your wellness goals.

  • Can somebody help me fill out the form?

    Yes, certainly. If you need assistance with filling out the form, our team is here to help. Please reach out to us and we will provide the necessary support to help you complete the form. It is important to us that the process is as easy and stress-free as possible for you.